Group of six sporty woman workout pilates or yoga exercise on mat in front of big window i
FAQ'S

From buying packages and memberships to health and safety protocols, we answering your questions. If you can’t find what you’re looking for below get in touch contact@bepilates.ch

NEW to Be.Pilates

Welcome to Be.Pilates and thank you for having chosen to workout with us!

 

At Be.Pilates we welcome every level of fitness and experience. We have a selection of classes to make sure you get a suitable workout.

 

Consistency is key and whatever Be.Pilates classes chose to take we recommend to take at least 2 classes a week to maximise the benefit of Pilates.

Buying classes

To book a class you need to create an account from the menu (log in) or by selecting a class  you wish to book (schedule). There are 3 ways to purchase classes

Buy a single class - to try it out

Buy a package - 5 classes or 10 classes that have an expiration period of 3 months and 6 months. You can chose between REFORMER + MAT package giving you access to all the classes in the schedule or MAT package giving you access to all classes but the Reformer classes

Buy a membership - Well done! You are ready for the bigger commitment! You can chose between REFORMER + MAT membership giving you access to all classes in the schedule or MAT membership giving you access to all classes but the Reformer classes. Depending on the number of time you are planning to come to the studio you can chose between 4 sessions a months or 8 session a month.

Membership - need to know

What is the minimum length?

The minimum length of all membership is 3 months

How am I billed?

Payment is taken monthly from the date chosen to start the membership. You can choose the date of the start of your membership when you buy it.

Cancellation policy

By purchasing a membership you will be committed to a three month minimum term. After your third payment, you can cancel your membership at any time by signing into your account and cancelling from your ‘MY ACCOUNT’ page. The cancellation will take effect from the next billing date. Please be aware that once the payment has been made we cannot issue a refund.

How long are my membership classes valid for?

All membership classes are valid for the monthly billing period and cannot be rolled over to future billing periods. Additionally, no membership classes can be transferred between client accounts.

Can I freeze my membership?

You are able to freeze your membership for up to six weeks once per rolling 12 month period. In order to freeze your membership, you must contact the studio at least one week before your next billing date.

Can I buy extra classes if I am running low on member's classes?

If you’re running low on classes and still want to take classes within the current billing month, you can purchase an exclusive 'member only' discounted top-up class for CHF25.

Cancellation policy

Group classes

If you can't make it to class, please cancel your spot at least 12 hrs in advance. Any reservations cancelled before the cancellation window will be refunded to your account.

If you cancel within 12 hours of your class, your lose the class credit.

We have a strict no-refund policy on classes cancelled within 12 hrs or less of start time.

Private and semi-private classes

If you can't make it to class, please cancel your spot at least 24 hrs in advance. Any reservations cancelled before the cancellation window will be refunded to your account.

If you cancel within 24 hours of your class, your lose the class credit.

We have a strict no-refund policy on classes cancelled within 24 hrs or less of start time.

Health and Safety

At Be.Pilates we follow the federal measure about COVID-19, thus you are requiring to show a valide Covid Certificate in order to attend a class.

 

Masks are now be mandatory in the shared areas of our studio. When entering the studio, waiting for a class and leaving the studio, you will be required to wear a mask.

Once your are in class and on your mat, you may remove your mask if you have a 2G+ Sanitary Pass. Please be reminded of our safety measures when accessing Be.Pilates

Hand sanitisers will be located at different areas around the studio we kindly ask you to sanitise regularly and wash your hands before and after class.

 

Be.Pilates is taking every measure to meticulously clean and disinfect common areas before, between and after classes.

Before your class Mat, Reformer and necessary equipments will be cleaned and be ready in the studio for you to use.

After the class we kindly ask you to clean your mat. Reformer and any other equipments with our disinfectant spray

Acces to the studio

By car

You can park your car in any parking space at the front of the entrance unless mentioned "restaurant"(option parking 1). If you can't find a spot in front of the studio you can park your car behind the studio (access via route de Coppet)(option parking 2) and access the studio via Vy Marguerite (2min walk).

By public transport

We are a short walking distance from the bus stop "Commugny Centre". (2 minutes walk)

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